This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Who We Are
We are an online store that sells framed artwork and art related products. We are committed to protecting your privacy and handling your data in accordance with UK GDPR and applicable international data protection laws.
If you have any questions about this Privacy Policy, you can contact us at:
Email: hazehassy7@gmail.com
Information We Collect
When you visit our website or place an order, we may collect the following personal information:
a) Information you provide directly
– Full name
– Billing and shipping address
– Email address
– Phone number (if provided)
– Order details and purchase history
b) Payment information
Payments are processed securely through third-party providers such as Stripe, Apple Pay, and other supported gateways. We do not store your full payment card details.
c) Automatically collected information
– IP address
– Browser type and device information
– Location (country-level)
– Website usage data
– Cookies and tracking technologies
How We Use Your Information
We use your personal information to:
– Process and fulfil your orders
– Deliver your framed products
– Communicate order updates and shipping information
– Provide customer support
– Prevent fraud and protect our business
– Improve our website and customer experience
– Send marketing emails (only if you opt in)
– Comply with legal and regulatory obligations
Legal Basis for Processing (UK GDPR)
We process your personal data based on:
– Contractual necessity (to complete your order)
– Legal obligations
– Legitimate business interests
– Your consent (for marketing and cookies)
Sharing Your Information
We only share your information when necessary, including:
– Payment providers
– Shipping and courier companies
– Website and hosting providers
– Marketing and analytics tools
– Government or legal authorities where required
We do not sell or rent your personal data to third parties.
International Transfers
Because we ship worldwide, your data may be transferred and processed outside the UK or European Economic Area. We ensure appropriate safeguards are in place to protect your information.
Data Retention
We retain your personal data only for as long as necessary to:
– Complete your orders
– Meet legal and tax requirements
– Resolve disputes
– Prevent fraud
When no longer needed, your data will be securely deleted.
Your Rights
Under UK GDPR, you have the right to:
– Access your personal data
– Correct inaccurate information
– Request deletion
– Restrict or object to processing
– Withdraw consent at any time
– Data portability
– Lodge a complaint with a supervisory authority
To exercise your rights, contact us using the email above.
Cookies
Our website uses cookies and similar technologies to:
– Enable website functionality
– Improve user experience
– Analyse website traffic
– Support marketing and advertising
You can manage cookie preferences in your browser settings.
Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
However, no system can guarantee complete security, and we encourage users to take precautions when sharing information online.
Children’s Privacy
Our products are not intended for children under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the latest revision date.
Contact
If you have any privacy-related concerns or requests, please contact us:
Email: hazehassy7@gmail.com